Outsourcing from American companies seems to be a large trending action within the last few years. Not aware of this? Just pick up your phone and dial any fucking customer service department for any company! There are probably more reasons corporations are doing this than I am aware, but who cares, it’s my blog, and I tell it how I see it. To begin, saving money in the long run for the company; As this is a grand idea for any greedy bastard, there are more than likely a ridiculous amount of other ways you could save money rather than laying off x amount of employees (depending on company size). I realize they may not all be overseas outsourcing, and in that situation, if you can speak decent English, and I can pronounce your name, I have no qualms. I am not a racist, I am not a bigot, I want to be able to speak with a customer representative in a professional manner and not have them repeat every other sentence because I cannot understand what the hell they are trying to explain. That being said, if everyone is whining and bitching about how god awful our economy is, and just needs someone to blame (the President generally) please realize, that the government as a whole is partially to blame, but it’s not like those greedy bastards are going to take a pay cut anytime soon… Would you? No. Our country is built and based upon American greed, that being said, we have ourselves to blame as well, not just someone a bit higher up on the food chain. Take responsibility for your own actions. When these companies outsource to the Middle-East, or wherever the hell they are doing it now, those are American jobs flying out the window, sometimes hundreds or thousands, therefore, unemployment rises, and economy plummets yet again. It is a vicious cycle and it helps no one at all, we need to be creating more jobs in our own country, that way more money will circulate and stimulate the economy. Am I saying this will solve all of our problems? Not one bit, we are lazy, don’t want to work our asses off to earn a living, we want hand outs, free things and discounts for anything. I do not claim to be a politician, I do not claim to be a genius, I am just merely trying to state a fact that is so painfully obvious as an issue to me that I couldn’t let the internal hate fester anymore and needed to share my personal feelings on the matter. I am 25 years old, I have a decent job at a growing company, I have debt that I am paying off by working overtime and paying my bills, I have no credit card and a bad credit score. I am clearly not the poster child for knowing how to run a multi-billion dollar company. That being said, I have learned valuable lessons in the last 7 years and I have grown from them, nobody is helping me get out of debt, I am doing it alone, I was dumb, got in over my head and now I am paying the consequences. I am pretty decent at managing my money at this point and I feel like I know more now having gone through this than if I had not. I want to hear feedback on this, bad or good. I am not a child and can take it.
Today,companies with huge overseas operations and customer base need the excellent service of Customer service outsourcing. More and more companies today are realizing that with growing competition, continuous technological innovations and constantly developing products and services, customers have numerous options to choose from. So it'll be an edge for them to be flexible and cost productive enough to cater all the needs of there customers through outsourcing.
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